Last updated: Jan 06, 2023

Spelling and Choice Of Words Mistakes

If any mistake is made in regard to spelling, choice of word(s), or there is a lack or a presence of an affirmation, that results in an altered meaning of the content in this Privacy Policy (in comparison to its intended meaning) and such altered meaning adversely affects Us, then any such mistake shall be remedied in Our favor in any dispute or legal proceeding without counting as a breach of this Privacy Policy on Our part.

Definitions

For the purposes of this Privacy Policy the words of which the initial letter is capitalized have meanings as defined in the section below or as defined in other sections in this Privacy Policy and shall have the same meaning regardless of whether they appear in singular or in plural form. If the word is capitalized but is not defined anywhere in this Privacy Policy, then its meaning should be understood in the context in which it is used.

• Privacy Policy (also referred as "Privacy Policy") means this privacy policy (including any other policies or documents expressly referred to herein).
• Service refers to the website that is accessible at https://www.flatmates.uk or any of its subdomains, its mobile app, and any supporting infrastructure that helps it to function.
• Company (referred to as either "ROOMMATES LLC", "We", "Us" or "Our", either in capital or lower-case spelling) refers to ROOMMATES LLC 1108 E Main St # 2402 Ste 906, Richmond, VA 23219, United States.
• You (also referred as "User" or "Your", or as applicable in context, either in capital or lower-case spelling) means any individual or party accessing the Service or any individual or party performing any interaction with any other party in regard to the Service.
• Account means an account created by You on the Service.
• User Content refers to content such as text, images, videos, or any other content that can be posted, uploaded, transmitted or otherwise made available by You through the Service.
• Our Content refers to content such as text, images, videos, or any other content that is owned by Us and is made available to You through the Service.
• Sensitive Personal Information refers to information that may lead to identity theft, credit fraud, or cause any other related harm.
• Service Provider refers to third-party companies or individuals employed or utilized by Us to help Us provide the Service or provide certain services and functionality related to the Service or to assist Us in analyzing how the Service is used. Some specific Service Providers that We are currently using or may use in the future are: Amazon Web Services, Microsoft Azure, Cloudflare, Twilio, MaxMind, Braintree Payments, SendGrid, Zendesk, Microsoft Office 365, Facebook Analytics, and Google Analytics.
• Social Media Provider refers to such companies as Facebook, Google, Twitter, LinkedIn, Instagram, Pinterest, and others.
• Payment Processor refers to Braintree Payments https://www.braintreepayments.com/
• Geolocation Service refers to our internal service that utilizes functionality provided by MaxMind https://www.maxmind.com/
• Device refers to any type of device which You use to access the Service.

This Privacy Policy describes Our practices and procedures on the collection, use, disclosure, and transfer of Your personal and other information when You access the Service. By accessing the Service You consent to collection, use, disclosure, and transfer of Your personal information as described in this Privacy Policy. If you do not agree with any terms in this Privacy Policy, You must stop accessing the Service immediately. This Privacy Policy does not apply when You access any third party websites or services even if there are links or mentions of any such third party websites or services found anywhere on the Service.

Changes To This Privacy Policy

We reserve the right at Our sole discretion to modify or replace this Privacy Policy at any time, with the updated Privacy Policy taking immediate effect, and without any advance notice to You. At certain times We may attempt to notify You of certain changes by means of Our choice, but it always remains Your sole responsibility to review this Privacy Policy prior to accessing the Service. You are required to keep all Your contact and Account information on the Service up-to-date. The "Last updated" date posted at or near the top or bottom of this page will indicate the last time this privacy policy was updated. If You do not agree to the revised Privacy Policy in whole or in part after it has been posted, You must stop accessing the Service immediately. By continuing to access Our Service You consent to the practices and procedures on the collection, use, and disclosure of Your information as described in this Privacy Policy.

Important Notice In Regard to Information We Collect and Information You Provide

Some of the information that You include in the adverts, pictures, messages, or post in other places on the Service may be in regard to others, such as Your Flatmates. Thus, it is always Your responsibility to obtain a proper lawful consent from another party before sharing, posting, or transmitting any information about that party to the Service or anyone else. You must never post any Sensitive Personal Information about Yourself or any other party anywhere on the Service. You are fully liable for all information You provide, post, transmit, or exchange through the Service, with Us, or others, as well any damages or legal claims that may arise out such actions.

Data Controller

Data Controller means the natural or legal person, public authority, agency, or other body, who (either alone or jointly or in common with others) determines the purposes for which and the manner in which any personal information is, or is to be, processed.

We are the Data Controller of Your Personal Data as defined in this Privacy Policy.

Types of Data We Collect About You

During Your access of the Service We may collect the following types of data about You.

Personal Data refers to any data that may be collected, provided, or otherwise transmitted by You to Us through the Service or any other channel and may be used to directly identify You. It may consist of all or certain pieces of Social Media Data, Profile Data, Advert Data, Messages Data, Payment Data, Customer Support Data, Feedback Data, Media Inquiry Data, and Usage Data as defined in this Privacy Policy.

Social Media Data refers to (i) data that is transmitted to Us via Social Media Providers when You interact with them through the Service, such as when You register on the Service. This data may include, but may not be limited to Your name, email address, profile pictures and other photos, unique Social Media Provider id, date of birth, profile url, account number, and other information on or in connection with Your Social Media Provider account.

Profile Data may include, but may not be limited to Your full name, country of residence, date of birth, profile photos, password, phone number (including Line Type, Carrier, Caller Type and name associated with phone number obtained with a help of Our Service Providers), email address, and location. It may also include certain pieces of Social Media Data such as, but not limited to Your name, profile photos, and social media profile urls. Some pieces of Profile Data such as Your name and profile photos may be publicly displayed in the adverts You post as well as other places on the Service and may be searchable and visible by anyone on the internet.

Advert Data refers to any data You include in any of Your adverts on the Service. It also includes certain pieces of Profile Data and Social Media Data such as, but not limited to Your name, profile photos, and social media profile urls. Some specific advert data that we collect may include, but may not be limited to You and/or Your Flatmates' ages, genders, sexual orientations, occupations, descriptions, home address and pictures, and any additional relevant information as applicable in the context of the specific advert. It is always Your responsibility to obtain proper lawful consent from another party before sharing, posting, or transmitting any information about that party to the Service or anyone else. Advert Data will be searchable and visible by other Users of the Service and can also be searchable and visible by anyone on the internet.

Messages Data refers to any data that You exchange with others via Messages functionality provided via the Service.

Payment Data may include, but may not be limited to Your name, billing address, telephone number, credit card or other payment method information, and any related payment transaction data. We do not store full credit or debit card details or process transactions directly. Storage and processing of credit and debit card and transaction data will be done securely by our Payment Processor. We may however store Your name, billing address, transaction Id, and certain data related to your credit or debit card such as the last four digits, expiration date, and card type in Our database for order tracking purposes.

Customer Support Data is any information that You directly, or upon Our request, provide to Us via customer support or analogous channel. It may include, but may not be limited to Your name, address, phone number, email address, a copy of one or more government issued photo ids, payment information, and any other information that You chose to provide.

Any information that You post, upload, or otherwise transmit to certain public areas of the Service such as comments, feedback, reviews, etc., that may be publicly visible and searchable. Your name may be publicly displayed along with any data You chose to provide.

Media Inquiry Data is any information that You directly, or upon Our request, provide to Us via media inquiry or analogous channel. It may include, but may not be limited to Your name, address, phone number, email address, information about the media company You work for, Your social media profiles information, a copy of one or more of Your government issued photo ids, and any other information that You chose to provide.

Usage Data is collected automatically when You access the Service and may include, but is not limited to Your Device type, Device Internet Protocol address (IP address), user-agent (browser) type, user-agent (browser) version, Device operating system, mobile Device unique ID or advertising ID, Device diagnostic data, Device location data, the pages of our Service that You visit, the time and date of Your visit, and the time spent on those pages. Additionally, some of the information about Your location, such as, but not limited to Your city, state / province, country, neighborhood, ISP, and connection type, can be queried about Your IP address with a help of Our Geolocation Service.

Purposes and Legal Basis for Processing Personal Information

Below We outline Our Purposes and Legal Basis for processing Your personal information.

Your Responsibilities In Regard To Other Users' Personal Data

During Your access of the Service You may be able to access other Users' Personal Data. You may only use this data to help You genuinely accomplish or satisfy a certain goal, a business transaction, or an activity as it relates to the Service and do so in a genuine, good willed, and harmless way in regard to any involved party. You are fully liable for all harm to any party as a result of Your use or access of their Personal Data.

Tracking Technologies and Cookies

A cookie is a small text file that is downloaded onto 'terminal equipment' (such as a computer or a phone) when the user accesses a website. It allows the website to recognize that user's device and may also store some information about the user’s preferences or past actions.

We use cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are cookies, web beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to not accept cookies. However, if You restrict cookies, You may not be able to access some or all parts of the Service.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on Your Device when You go offline, while session cookies are usually invalidated as soon as You close Your web browser or log out.

We may both session and persistent cookies for the purposes set out below.

• Authentication Cookies

  Type: Session Cookies or Persistent Cookies

  Administered by: Us

  Purpose: These cookies are essential to the functionality of the Service. They help to authenticate Users.

• Session Cookies

  Type: Session Cookies

  Administered by: Us

  Purpose: These cookies are essential to the functionality of the Service.

• Request Verification Cookies

  Type: Session Cookies

  Administered by: Us

  Purpose: These cookies are essential to security of the Service and help prevent Cross-Site Request Forgery (CSRF) attacks on the Service.

• Cookies Policy / Notice of Acceptance Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These cookies are essential to the functionality of the Service. We use it to display the use of cookies notice on the Service.

• Functionality Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These cookies allow Us to remember choices You make when You access the Service, such as remembering Your language or search preference. The purpose of these cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You access the Service.

Sharing Of Your Personal Data

We may share Your Personal Data in the ways described below. Please note that any third party with which We or any other party shares Your Personal Data may have their own practices and policies in regard to Your Personal Data. It is always Your responsibility to review and understand those practices and policies. It is also important to understand that any of Your Personal Data that is viewable by or is in possession of a third party is outside of Our control and may end up being available anywhere and to anyone. You are fully liable for all information You provide, post, transmit, or exchange via the Service, with Us, or others, as well any damages or legal claims that may arise out such actions.

The parties that we share Your Personal Data with will be located in the United States and United Kingdom, but may also be located in other parts of the world.

• With Service Providers

  Your Personal Data will be shared with our Service Providers in order for them to perform their function as it relates to the Service.

• With Social Media Providers

  Some pieces of Your Personal Data, including, but not limited to Advert Data and Feedback Data may be shared with Social Media Providers to help us promote and advertise Our Service.

• With Advertisers and News Outlets

  Some pieces of Your Personal Data, including, but not limited to Advert Data and Feedback Data may be shared with advertisers and news outlets to help us promote and advertise Our Service.

• For Business Transfers and Acquisitions

  Your Personal Data may be shared or transferred in connection with or during negotiations of, any merger, sale of Company assets, financing round, or acquisition of an entire or a portion of Our business by another party.

• With Law Enforcement Authorities

  Your Personal Data may be shared with any law enforcement authorities and agencies if We are required to do so by law or at Our sole discretion arising out of Our belief of an illegal conduct by You towards the Service, its Users, Us, or any other party. We may also share Your Personal Data with law enforcement authorities and agencies if you violate Our Terms of Service.

• With Our Legal Advisers

  Your Personal Data may be shared with Our legal advisers and other related parties in order for Us to bring or defend legal claims in court and during other legal proceedings.

• With Our Employees

  Your Personal Data may be shared with any of Our employees.

• With Other Users

  Some pieces of Your Personal Data, including, but not limited to Advert Data, Message Data, pieces of Profile Data, pieces of Social Media Data, Feedback Data, and pieces of Customer Support Data may be shared with other Users of the Service.

• With The World

  Some pieces of Your Personal Data, including, but not limited to Advert Data, pieces of Profile Data, pieces of Social Media Data, and Feedback Data will be made available to be viewed and searched publicly by anyone through the Service. The Service may also contain the social "Share" feature that allows the aforementioned pieces of data to be posted to or shared via third-party websites or social media services such as, but not limited to Facebook, Twitter, Instagram, Pinterest, and LinkedIn. Thus, it is important to know that aforementioned pieces of data may be data-mined, scraped, crawled, copied and stored indefinitely, by people and technological means that are outside of Our control and may end up being made available anywhere and to anyone as well as end up being used for purposes with malicious intent.

Transfer, Storage, and Processing of Your Personal Data

Your Personal Data is subject to being transferred to, stored, processed, and accessed in the United States and United Kingdom. Some pieces of Your Personal Data may also be transferred to, stored, processed, and accessed in other countries by relevant third parties such as Our Service Providers, Social Media Providers, and others. It is Your responsibility to review all practices and policies of those relevant parties. Also, due to the fact that the Service is being made available via the internet, some pieces of Your Personal Data may be transferred to, stored, processed, and accessed anywhere and by anyone. By accessing the Service You consent to the aforementioned types of transfer, storage, processing, and access of Your Personal Data.

Security of Your Data

We have implemented certain security measures where we deemed them to be necessary to keep Your Personal Data protected. Some of these protective measures include encryption of data at rest, use of SSL transfer protocol, and the use of hardware or software that functions as or similar to a firewall. Unfortunately, We cannot guarantee total security of Your Personal Data when it is uploaded, posted, or otherwise transmitted to Us or the Service because there always remains a risk of data being intercepted, hacked, stolen, manipulated, or otherwise ending up in the hands of un-authorized third parties. You acknowledge and understand that transmission of any data by You to Us or to the Service is always at Your own risk.

Data Retention

Any Personal Data may be kept as long as necessary in cases where we need to comply with law, lawful regulation, law enforcement authorities, and in cases of legal proceedings. We may also keep some or all of Your Personal Data as long as necessary or even indefinitely in cases where You violated Our Terms of Service or were in any way connected to carrying out harmful or unlawful activities against Us, the Service or its Users, or other parties. Any Account that has not been used for more than 5 years will be automatically closed.

Below we outline our practices in regard to retaining Your personal information.

• Social Media Data will be deleted two years after Account closure or sooner.
• Profile Data will be deleted two years after Account closure or sooner.
• Advert Data will be deleted two years after Account closure or sooner.
• Message Data will be deleted two years after Account closure or sooner.
• Payment Data will be deleted two years after Account closure or sooner.
• Customer Support Data will be deleted two years after Account closure or sooner.
• Feedback Data will be deleted two years after Account closure or sooner.
• Media Inquiry Data will be deleted two years after Account closure or sooner.
• Usage Data will be deleted two years after Account closure or sooner.
• Your Personal Data may also remain in backups for up to one year after it has been deleted.

In some circumstances it may not be possible to delete all of Your Personal Data for technical reasons.

Deletion of Facebook Data

If You have registered on the Service via Facebook or You later chose to link Facebook login to Your Account then You may use the following instructions to delete the associated Facebook data.

• Login-in to Your Account and go to My Account page. In the Social Logins section click Unlink Facebook Login.
• If Your profile picture was uploaded from Facebook, delete it.
• If Your email address is the same as on Your Facebook profile, change it.

Your Rights Under UK GDPR

You hold certain rights in regard to Your Personal Data under UK GDPR which are outlined below. You may read more about these rights on the website of the Information Commissioner's Office at https://ico.org.uk/.

• 1. Right To Be Informed - You have the right to be informed about the collection and use of Your personal data.
• 2. Right of Access - You have the right to access and receive a copy of Your personal data, and other supplementary information.
• 3. Right of Rectification - You have the right to have inaccurate personal data rectified.
• 4. Right To Erasure - You have the right to have Your personal data erased.
• 5. Right To Restrict Processing - You have the right to restrict the processing of Your personal data in certain circumstances.
• 6. Right To Data Portability - You have the right to receive personal data You have provided to a Us in a structured, commonly used and machine-readable format. It also gives You the right to request that We transmit this data directly to another controller.
• 7. Right To Object - You have the right to object to the processing of Your personal data at any time.
• 8. Rights related to automated decision-making, including profiling.

If You have a question, concern, or would like to exercise any of Your rights please contact us at . Alternatively, You can always contact Information Commissioner's Office at https://ico.org.uk/ for questions or to file a complaint.

Mobile Devices

Your mobile Device may give You the ability to opt-out from the use of certain information about the apps You use where that information can be used to serve You ads that are targeted to Your interests:

• "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android Devices
• "Limit Ad Tracking" on iOS Devices

You can also stop the collection of location information from Your mobile Device by adjusting related settings or preferences.

Children's Privacy

The access of the Service by anyone under 18 years of age is strictly prohibited. We do not knowingly collect personally identifiable information from children under the age of 18. If You are a parent or guardian, and you become aware that your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18, We will take steps to remove that information from the Service.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You may be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site that You visit. We have no control over and assume no responsibility for the content, practices, and policies of any third party websites or services.

Contact Us

You can contact Us using the contact details below:

• By email:
• By mail: ROOMMATES LLC 1108 E Main St # 2402 Ste 906, Richmond, VA 23219, United States